Caribbean Princess®

Princess Cruises®

Ship Reviews

Overall Rating

Based on 91 reviews

Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.

cruising second time to Alaska

May

Pros: very good in helpful when asked questions about things on the ship

Cons: service was not very good at some bars and in the buffet area

Recommended: Yes

Overall, the service does need to have some more training or more people to help with the guest in service. Had to wait 30 to 45 minutes for a drink from the bars. In the buffet area was hard to get someone to serve us coffee, milk and water. When asked a few times their response was I will get someone to help you and then another person would come and ask what we would like to drink. Had lunch at the Palm dining room and was not happy with my lunch as the fries were cold and my sandwich was just ok. Our stateroom attendant Marvin was great and got us anything we needed.

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Would take another cruise, just not this ship

March

Pros: Mostly friendly staff, room cleaning was awesome; medallion was super helpful

Cons: Semi old ship, problems with entering rooms, problems with automatic bathroom doors; some staff was less than helpful grumpy; some areas don't have enough bathrooms

Recommended: No

There were issues almost daily with services or equipment. Over all minor inconveniences but don't make for a great vacation. Watch out for what is and isn't covered. They'll charge you for a large bottled water but not for a small one even if you buy a package. They'll charge you at certain places for food that you can get for free at others even if you have your meals covered by a package. It's not very transparent. They're trying to charge you extra any way they can and when brought to there attention are very helpful. Specialty dining isn't worth it. Even if you buy a package they don't have much variety to make it worth it. You're better off eating at the other included restaurants. They say can get things delivered to you anywhere on the ship with your medallion. You can't. Anywhere you'd actually want the service isn't included and the waiters aren't very available in the areas other than the restaurants. Even getting a towel in the pool area when towels ran out was an issue. I waited for a least 30 minutes then just gave up and went to my room. Entertainment was changed at the last minute and was less than adequate and was heckled if they tried to leave.

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Western Caribbean

March

Pros: Nice size ship. Staff are great. Meals were good. Entertainment good.

Cons: Steps into theatre and Explorers Lounge and even Dining Room areas. Sensor light too bright in middle of night. Shower head should be on hose.

Recommended: Yes

Nice itinerary. Great Cruise Director- Jody. Lovely British Captain. Theatre too small to accommodate passengers. Have to go 1/2 hr. before event to get a good seat. Some meat not as tender as should be. Meals nicely presented. Staff very helpful at Guest Services. Embarking and Disembarking were very efficient.

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Cruise

March

Pros: Excellent crew

Cons: Ship appeared dated.

Recommended: Yes

Constant vibration was annoying. Felt the decor was dated. The app was poor at best. Internet was slow at times and sometimes just stopped working. The crew we interacted with were very good and friendly.

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Good Trip

February

Pros: Good value

Cons: Reservations

Recommended: Yes

I purchased the premium upgrade. I wanted to enjoy the fine dining. It was not made clear that reservations needed to be made long before boarding the ship. On day one, it was obvious that there were zero opportunities to enjoy these premium options because all were fully booked for the entire cruise. As a result, the premium upgrade was a complete waste of money. FYI - at Grand Turk, don’t leave the immediate port area. I made that mistake. Big mistake…too long a story for here.

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Great Service

January

Pros: Delivery service was overall good

Cons: More outlets and USB ports - dining room service was too slow

Recommended: Yes

Overall service was good. Our steward was very efficient. Gladys in the Tradewinds during the days and the Wheelhouse at night was very personable and did a tremendous job!

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16 Night British Isles and Iceland Cruisr

July

Pros: The staff was top notch and very attentive, great entertainment and a fabulous itinerary

Cons: None- we missed one part due to weather but that wasn’t the Captain’s or Princess’ fault

Recommended: Yes

Overall a fantastic cruise! Highly recommend it!

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Caribbean Princess®  |  Cruises

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